As the world becomes increasingly preoccupied with the opportunities and threats posed by AI, and where management and maintenance of IT infrastructure is increasingly outsourced to MSPs or external hosting providers, what can IT leaders and CISOs do to ensure that their data is adequately protected to withstand the most basic attacks? This talk will delve into trends observed from several incident response cases investigated by Angela and her teams over the past few years. These include multi-year, complex intrusions involving nation-state threat actors, to small and medium sized enterprises crippled by ransomware. Ultimately, one trend prevails – and it’s not AI.